EXCHANGES AND RETURNS

Almost all our products are backed by our No Quibbles Return Guarantee.We offer thousands of products, most of which can be returned within 30 days from Delivery Date. Check the costume or accessory as soon as you receive it before wearing it.

If in the unlikely event you need to return your costume or would like to swap it for a different size please call us on 1300 70 70 43 or send us a quick email to get the return process started.

Please note any postage costs incurred by us during shipping will be charged to you if the items are returned on processing.

Refunds are for the cost of the merchandise only, not including postage and handling, all terms and conditions do apply.

EXCHANGES

If you need a different size or costume, you must place a new order for the needed replacement item(s) immediately, and return the item(s) you have already received. This is necessary as the desired item may be out of stock by the time we receive your return, and it will ensure the fastest delivery of your replacement item(s).

Refunds are for the cost of the merchandise only, not including postage and handling, all terms and conditions do apply.

FINAL SALE ITEMS

Due to health concerns and due to the nature and expected use of some items, there will be no returns or exchange allowed unless an item is found to be faulty before use and is unused and not tried. The following items are final sale and cannot be returned: Makeup, Wigs, Beards, Mustaches, Socks, Tights, Shoes, Boots, Novelty Teeth andĀ Fangs.